Listening ERIKS Annual Report 2025 is Erikshjälpen’s 2025 Annual Report in English. The financial statements are included in the Annual Report.
ERIKS Annual Report 2025
The 2025 Annual Report describes the impact Erikshjälpen had on children and young people in 2025. The Annual Report also includes Erikshjälpen’s 2025 Financial Statements.
We adhere to Giva Sverige’s quality code and have chosen to include the impact reporting requirements in our annual report rather than producing a separate report.
Erikshjälpen 2025 Annual Report Now Available
The 2024 Annual Report details Erikshjälpen’s interventions children’s rights to education and leisure, health, and safety and protection during the year. The Annual Report includes the 2024 financial statements.
Annual report 2024.pdf
ERIKS Position Paper – Partnership describes and explains ERIKS’ approach to partnerships and provides guidance on selecting partner organizations, as well as possible discontinuation of partnership. Adopted in Swedish at a regular meeting of the Foundation’s Board in May 2018. Amended Dec 2019.
1. Background and purpose of the document
ERIKS Development Partner (ERIKS) is a child rights organization which, based on Christian values, applies a human rights-based approach in its work. The organization's mission is to reduce poverty and vulnerability by ensuring that children's rights are fulfilled. In this mission, it is strategically important to work in partnership with others, both for and with civil society.
ERIKS Development Policy identifies four strategic approaches: a human rights-based approach; partnership with local organizations; promoting child participation; resilience and sustainable livelihoods as a tool for children's rights. This position paper focuses on partnerships with local organizations and is one of the documents that explain ERIKS' approach in more detail.
ERIKS has a clear focus on partnerships and an establishedmethod² for evaluating potential partners for programs in Sweden and internationally. This position paper describes and explains ERIKS’ approach to partnerships and provides guidance on selecting partner organizations, as well as possible discontinuation of partnership. It is not meant to be a checklist or manual, but rather a supplement to and a bridge between ERIKS’ Development Policy and the Organisational Assessment templates. This document aims to provide guidance and common understanding of how and why we prioritize certain values and qualities in potential partners. Above all, it is intended to support ERIKS’ programme staff at the head office and the regional offices.
¹ In the Service of Love. Identity, vision, mission, values, and culture, p. 2.
² Organizational Assessment
2. Partnership as a strategic focus
ERIKS' work is built on respectful partnerships with civil society organizations and groups that share our values and that have a strong connection to and involvement in people's daily lives. Our work is characterized and enriched by lasting relationships with partner organizations.
2.1 Why does ERIKS prioritize partnerships with civil society?
A strong civil society
There is great intrinsic value in developing and strengthening the capacity of civil society organizations. A pluralistic and robust civil society is crucial for peaceful and democratic development. The ability of people to organize and join networks, associations, etc. is essential to ensure an inclusive and healthy society. This is explained in the guidelines for Swedish development cooperation: "Civil society has a key role in poverty reduction as well as a special relevance and potential to contribute to democratic development and increased respect for human rights in developing countries."³ It is important not to take civic space for granted; the freedoms of association, assembly, and expression must always be defended, especially in contexts where laws and practices limit the ability of civil society organizations to operate.
Long-term approach and sustainable results
Achieving the goal of reducing poverty and vulnerability requires a comprehensive approach and a long-term perspective. By working in cooperation with organizations that have local knowledge and roots, ERIKS is able to identify opportunities to promote a long-term approach, accuracy, and mutuality in development cooperation. Local ownership makes interventions more relevant, effective, and sustainable than if ERIKS were to workalone.⁴ It is also an essential factor when applying a human rights-based approach, so that the people involved in a project are supported in their role as actors and can continue the work when ERIKS is no longer providing support. A long-term approach includes mutuality and faith in the partnership itself, with an atmosphere of trust and an ambition to forge sustainable relationships.
Advocacy
ERIKS believes that it is important for child rights programs to incorporate a long-term focus on advocacy to ensure that decision-makers, authorities, and other duty bearers are held accountable to fulfill children's rights and promote positive development.⁵ It is important to take a clear stance on the issues at hand and to draw attention to unfair and unequal power structures.⁶ Through our partnerships, we want to promote conducive environments for people to influence decisions, attitudes, and behaviors and thereby promote structural change in society. Sound, long-term, and successful advocacy work requires cooperation between organizations at the local, national, and international levels. When advocacy initiatives are based on the reality in which the rights holders live, they become more credible.
2.2 How does ERIKS work in partnerships?
ERIKS partners with organizations working at different levels and with different roles and functions to promote the rights of the child.
ERIKS understands the value of working in cooperation with both nationwide partner organizations and smaller, local grassroots organizations. Different types of partners can complement each other's efforts in an effective way. ERIKS therefore seeks to maintain a broad partnership portfolio with partner organizations that are focusing on different issues and working at different levels to reach rights holders and duty bearers. This breadth also increases the potential for synergy effects and creates the potential for exchange between organizations, as well as long-term learning.
According to ERIKS’ statutes and identity, the organization has a purpose which is diaconal in nature, focusing on the social and humanitarian aspects of the Christian mission, to love your neighbor.⁷ Collaboration with partner organizations based on Christian values is therefore a clear priority and this is reflected in ERIKS’ partner portfolio. At the same time, having a diverse range of partners is important so that ERIKS, in all contexts in which the organization works, is able to support children's rights in the best possible way; for example, where there is a lack of organizations with Christian values and local roots, or where we identify a need to supplement and support the ongoing work with a specific competency. Rooted in its identity, ERIKS is able to have an open mind about the surrounding world and to focus on being an inclusive and open organization with space for different forms of expression and respect for every individual; an organization in which all people have the opportunity to grow and develop.⁸ERIKS also looks for and encourages this type of openness in its partner organizations.
In all of ERIKS’ partnerships, it is important to emphasize that it is unacceptable for any project or program to be conditional upon people participating in religious activities or to be limited in any other way based on people’s beliefs, identity, group affiliation, or other basis for discrimination.⁹Nor are funds from ERIKS to be used to finance activities aimed at converting people to a particular religion or belief. However, religious stories, texts, and expressions could be important resources in promoting the rights of the child. ¹⁰
ERIKS’ partnerships in Sweden differ in some respects from those in the organization’s international program contexts. Initiatives in Sweden are implemented in partnership with other organizations, but also by ERIKS itself, which is possible due to the organization’s knowledge of the local context in Sweden. The focus of ERIKS’ work in Sweden is also based on its desire to promote engagement for children’s rights, inspire and encourage people to donate. The relationships with the partners with whom we jointly operate Second Hand shops are a priority as well. ERIKS also provides individual grants to associations and programmes in Sweden that do not require a longer-term partnership. The primary purpose is always to support children's rights and to meet the needs of the target group. The choice of partner is still important even when the grant is small, or the collaboration involves a limited project. Our choice of whom to work with says something about who we are.
ERIKS walks alongside and empowers organizations and civil society
Part of ERIKS’ identity as a faith-based organisation is a strong motivation to express the Christian message of love throughactions.¹¹ ERIKS’ mission is to enable children and families living in poverty and vulnerability to develop, participate in, influence and improve the society in which they live. This is why ERIKS wants to empower local organisations and enable them to develop in terms of democratic methods and values. ERIKS believes that strengthening the capacity of civil society organizations promotes local ownership and sustainability in the promotion of children's rights. ERIKS would like to see partnerships involving mutual learning, where we share knowledge and experiences "at eye level." ERIKS aims to be an active and close partner, one that has empathy and focuses on possibilities, in the spirit of Uncle Erik.
ERIKS' history, values, and identity provide a solid foundation from which the organization can raise awareness and knowledge about children's rights within churches and other faith-based organizations. We believe that this type of cooperation can provide valuable access to religious actors, who in turn can be role models in the promotion of child rights and, through their local roots and networks, contribute to sustainability. ¹²
At the same time, ERIKS is aware that its identity is associated with a special responsibility to be mindful of the tensions that can arise in various cultural and social contexts where there are religious affiliations. We must, for example, always be aware of situations where religious language or religious traditions are used to wield power that can cause harm to children or negatively affect children’s rights. ERIKS believes it has a responsibility to always promote the best interests of the child and to challenge traditional and hierarchical structures in a constructive way.
ERIKS treats partners with respect when discontinuing collaboration
Although ERIKS values long-term collaboration, it is natural that partnerships are evaluated and sometimes terminated. There are three main reasons why a partnership might be discontinued. The first case is based on strategic choices and priorities. ERIKS will at times decide to stop working in a country, in a geographical area or in a specific thematic field. For this reason, ERIKS will also cease working with certain partner organisations. This type of phaseout is always handled with great care and the partner is given time to prepare for the discontinuation of funding. The second reason for termination is when there is no longer a common vision for the work. For instance, it could be that the partner organization does not want to subscribe to the guiding principles below, or other important policies. Discussions about ideological matters can be part of a continuous dialogue with a partner over some time, but if there is no progress towards a more common vision, ERIKS will eventually decide to discontinue partnership. Even in this case, the phaseout is managed in a respectful way and clear reasons are communicated to the partner why the partnership is ending. The third case is when the partner has very clearly broken agreements with ERIKS and/or requirements from back donors. This might have to do with fraud and mismanagement of funds, child protection issues or with other binding policies. If the misconduct is of a very serious nature and/or the partner is not collaborating in correcting the misbehaviour, it will lead to an immediate termination of the partnership.
³ Sida, 2015: Basis for strategy for support to civil society in developing countries, CSO strategy, 2016–2019, p.1
(CSO Strategy, quote translated from Swedish)
⁴ In the Service of Love. Identity, vision, mission, values, and culture, p. 2.
⁵ ERIKS’ Opinion Policy, adopted by the Foundation’s Board in September 2017.
⁶ In the Service of Love. Identity, vision, mission, values, and culture, p. 2.
⁷ The Foundation’s statutes, paragraph 3; In the Service of Love. Identity, vision, mission, values, and culture.
⁸ ERIKS Policy on Diversity, Equal Treatment, and Gender Equality. Established by the Foundation’s Board and Board of the Second Hand organization, September 2017.
⁹ ERIKS Policy on Diversity, Equal Treatment, and Gender Equality; Core Humanitarian Standard, CHS Alliance
¹⁰ Swedish Mission Council, 2013: Religion as an asset in development cooperation.
¹¹ In the Service of Love, p. 1.
¹² In the Service of Love, p. 1
3. Guiding principles for partner selection
When applying these guiding principles, it is important to always take into consideration the local context, as well as existing cooperation in the country or region. The following principles, which are in no particular order of priority, guide ERIKS in the initial selection process, before deeper analyses and assessments are made of the organizations that share these principles.
The organization stands behind the principle that all people have equal value and defends the rights of the child.
- ERIKS’ values provide the key foundation on which our partnerships with others are built. The values and view of humanity of a partner organization are therefore of crucial importance in our joint efforts to promote children’s rights. ERIKS’ partners must firmly stand behind the principles of equal value of all people, non-discrimination, gender equality, diversity, and economic, social, and environmental sustainability.
- ERIKS seeks to partner with organizations in which children's rights are recognized and made visible in both the organization's work and its attitudes.
The organization has the will and potential to apply a human rights-based approach.
- As a child rights organization, ERIKS prioritizes cooperation with organizations that have a strong connection to and understanding of children's rights according to the UN Convention on the Rights of the Child. The willingness and potential of partner organizations to apply a human rights-based approach, e.g. by strengthening the capacity of rights holders and duty bearers, is essential. ERIKS works with organizations where a human rights-based approach is an established method, as well as with those who are willing to develop their capacity in this area.
The organization is characterized by democratic values, local roots, and legitimacy.
- Based on the goal of promoting a robust civil society and local ownership, ERIKS looks for partner organizations that are actively promoting democratic values such as participation, representativeness, transparency, and accountability. This may be manifested in various ways, such as clear interaction and trust between the organization and its target groups, for example regarding insight into the organization's work, possibilities to impact its direction, and to demand accountability.
- ERIKS also emphasizes the importance of leadership with integrity, with leaders who are committed to gender equality and non-discrimination and act with sensitivity to national or local conflicts, and where no one uses their position as a means to achieve other ends, such as financial or political ones.
- According to ERIKS, legitimacy and local roots imply that an organization is respected and understands its local context. When choosing a partner organization, ERIKS emphasizes the importance of being guided by the target group's identification of problems and prioritization of issues, where the participation of girls and boys in the planning, implementation, and follow-up of projects is promoted.¹³ This gives an organizationlegitimacy.¹⁴
- In many parts of the world, faith-based organizations and religious leaders and institutions have strong roots and legitimacy among the local population. The role of religion in society could be an obstacle but could also provide an opportunity to change attitudes and behaviors to promote children's rights. According to ERIKS, understanding the role of religion and its influence in a community, as well as respecting people's spiritual needs, is an asset in efforts to promote children'srights.¹⁵ Consequently, ERIKS prefers to work with organizations, both faith-based and non-confessional, that understand this principle.
¹³ ERIKS Position Paper on Child Participation
¹⁴ “Legitimacy is necessary in order to get target groups involved and participating and is also fundamental in the ability to be a strong and credible voice for change.” Swedish Mission Council, Policy for human rights perspective, adopted on March 13, 2014, p. 11.
¹⁵ Swedish Mission Council. 2013: Religion as an asset in development cooperation.
4. Follow-up
Working in cooperation with others involves constant interaction, where the choice of partner can to some extent shape and change an organization's identity. The Foundation's Board has the fundamental responsibility for ensuring that ERIKS' partner portfolio reflects the organization's identity and vision.
The responsibility for choosing partners is delegated to the Program Departments (Sweden and International). The formal decision is made by the Program Director, International Department, and the Program Director, Swedish Department, in consultation with the Secretary-General. Discontinuation of a partnership is handled by the respective Program Departments with a formal decision by the Program Director. In order for the Board to stay informed about the composition and development of partnerships, a list and an analysis of the partner organizations is presented every year, as part of the Annual Global Report and Sweden Programme Report. This information is to include which partnership agreements have been signed and which partnerships have been phased out during the past year.
The analysis must also provide examples of factors that were considered in specific selection situations. This is to enable continuous follow-up of compliance with this document and also to provide assurance that there is consistency in the assessments and choices made by the Program Departments.
The purpose of Erikshjälpen's Investment Policy is to lay the foundation for responsible and effective financial management that provides the foundation with long-term sustainable conditions for carrying out its mission for children around the world. Approved by the Erikshjälpen Board on November 28, 2025.
1. Introduction
"To work in the spirit of Erik means for us to be sensitive, opportunity-focused, creative and deeply aware of the responsibility it entails to manage donors' gifts and trust". The above quote from Erikshjälpen's core values describes well the attitude that should apply to the entire financial management within the foundation and not least the asset management that takes place through various forms of investments. The purpose of this policy is to lay the foundation for responsible and efficient financial management that gives the foundation long-term sustainable conditions to carry out its mission for children and the world they dream of.
2. division of responsibilities
The basic division of responsibilities within the Foundation is documented in the Rules of Procedure and Decision-Making adopted by the Governing Board and revised annually. The description below is based on the rules of delegation set out therein.
2.1 Responsibilities of the Board
The Board shall
- be responsible for and monitor that management is conducted in a responsible manner and in accordance with the foundation's statutes, core values, and this investment policy.
- once a year or, if necessary, establish or revise the investment policy.
2.2 Responsibilities of the Secretary-General
The Secretary-General shall
- decide on capital management within the framework established by the Board in this investment policy or through other Board decisions.
- continuously monitor and evaluate the results of asset management.
- be responsible for reporting to the Board on the performance and risks of asset management.
The Secretary-General may delegate responsibility for day-to-day management to the CFO or an official in a similar position. However, the Secretary-General shall always have overall responsibility for asset management.
2.3 Securities Committee
The Secretary General shall appoint a securities committee responsible for managing investments. This committee shall consist of the CFO and officials in similar positions. The committee may also appoint external experts to advise and prepare investment decisions. The officials on the committee shall implement investment decisions and monitor the performance of investments made.
The committee may, by delegation, independently implement changes to the portfolio in accordance with the provisions of this policy. The changes implemented in the portfolio must always be reported to the board of directors.
3. location rules
3.1 General
The foundation shall manage its funds in such a way that the requirements for a good return and adequate security are met. The foundation shall choose low-risk investments and shall not speculate with donated funds.
The funds must be managed in an ethically defensible manner in accordance with the foundation's fundamental values (see below). According to a decision by the Board of Directors, Erikshjälpen must have a balanced equity corresponding to current turnover for a period of 5-7 months.
3.2 Ethics
Erikshjälpen selects investments that operate credibly and have a documented sustainability profile in accordance with the EU directive on ESG factors, which means actively working for the environment and climate, human rights, fair working conditions, and business ethics.
Erikshjälpen chooses not to invest in businesses that violate international standards/the UN Global Compact and OECD guidelines for multinational Corporate, reinforcing EU directives in accordance with the ESG factors above. This means that we choose not to invest in businesses that are directly linked to weapons, war material, alcohol, tobacco, gambling, pornography, and fossil fuels.
When assessing a "direct" connection, "indirect" connections shall also be taken into account. "Indirect" connections primarily refer to investment companies, equity and fixed income funds' holdings of Shares in other publicly traded companies with the above connections.
If one or more "indirect" holdings with the above-mentioned connection amount to more than 3% of the total assets of the individual "direct" investment, the "indirect" holding is considered significant.
The "direct" investment must then be divested within six months. If one or more "indirect" holdings amount to 3% or less of the total assets of the individual "direct" investment, the "indirect" holding is considered insignificant. Under this condition, the "direct" investment may be retained.
Ethical evaluation and reconciliation are carried out on an ongoing basis or at least every six months to ensure that "direct" and "indirect" holdings comply with investment rules, ethics, and management principles in accordance with the investment policy above.
The Securities Committee is responsible for ensuring that the reconciliation is carried out and reported to the Board of Directors.
3.3 Cash and cash equivalents
Cash and cash equivalents are held in transaction accounts at the best possible interest rate. Cash and cash equivalents shall correspond to one month's turnover.
3.4 Investable funds
Investable funds means capital available for investment in Shares, bonds, funds and interest-bearing Securities. This capital shall be invested to provide a good long-term return. At least 80% of the investable funds shall be invested in such a way that they can be converted into cash within a maximum of 14 days.
Based on the market value, the Foundation's investments shall be allocated as follows:
| Asset class | Minimum % of | Normal mode %. | Maximum % of |
|---|---|---|---|
| Equity-related investments | 0 | 50 | 60 |
| Interest rate related investments | 40 | 50 | 100 |
During the year, there may be deviations from the above-stated minimum and maximum levels caused by ups and downs that affect the outcome of the percentages. Investments in individual shares may not exceed 10% of the entire share portfolio. Investments in Swedish investment companies may not exceed 20% of the entire share portfolio.
3.5 Securities received by inheritance or gift
Securities received by way of inheritance or gift are sold as soon as possible unless there are specific obstacles or special reasons.
4. Reconciliation and adjustment of investments
A review of current investments in relation to the above allocation guidelines (3.4) and the policy in general shall be conducted at least once every six months. If the review shows that the investments deviate from the applicable guidelines, measures shall be taken to correct the portfolio. Changes to the investments shall then be made as quickly as possible, taking into account the value of the investments and the available alternatives. The CFO is responsible for ensuring that the review is carried out and reports to the Secretary General.
5. reporting
Investments and returns are reported annually in connection with the annual report. In the event of significant deviations or extraordinary events that have or may affect the foundation's financial position, the Secretary General shall inform the Board as soon as possible.
Policy for Feedback, Complaints and Whistleblowing is our policy for feedback, complaint and Whistle blowing in English. The policy describes how feedback, complaint and whistleblowing alarms can be reported within Erikshjälpen and how reported cases are handled.
Approved by the Board of Erikshjälpen 2025-05-22.
The policy applies to all of Erikshjälpen, that is, the second-hand business and the children's rights organization in both Sweden and internationally.
Approved by the Board of Erikshjälpen 2025-05-22.
The policy applies to all of Erikshjälpen, that is, the second-hand business and the children's rights organization in both Sweden and internationally.
Content
1. introduction and purpose
This policy describes how feedback, complaints, and whistleblowing matters can be reported within ERIKS development partner and ERIKS Second Hand (hereafter ERIKS) and how reported cases are handled. Feedback, complaints, and whistleblowing represent three different levels of severity, where feedback can be both positive and negative, complaints aim to highlight deficiencies in the operations, and whistleblowing aims to alert about serious misconduct. These three types of cases will be described more in detail in chapters 2-4 of this policy.
ERIKS works to ensure that children's rights are respected, protected, and fulfilled in Sweden and around the world. We have a zero-tolerance towards discrimination, all forms of abuse, sexual exploitation, and sexual harassment. We strive to be transparent and responsible in managing the donations we receive and work preventively regarding anti-corruption. Our approaches are described in our Child Safeguarding Policy, our Code of Conduct, and our Anti-corruption Policy.
ERIKS encourages the reporting of both improvement suggestions and misconducts in order to improve quality and address any deficiencies in our operations in Sweden and in our other program countries. The purpose of this policy is to create a safe and open environment where transparent procedures ensure that all feedback, complaints, and whistleblowing matters are treated seriously, fairly, and confidentially, and with respect for the individuals involved.
Provisions on whistleblowing in this policy are based on the rights and obligations stipulated in the Swedish law (2021:890) on the protection of persons who report misconduct (the "Whistleblower Act"). The law is based on the EU Whistleblower Directive. When a whistleblowing matter occurs outside the EU, consideration will also be given to the specific legal requirements of that country.
2. feedback
2.1. What is considered as feedback?
Feedback can concern anything within ERIKS´ operations, both positive and negative. It can include praise or suggestions for improvement.
2.2 Who can submit feedback?
Anyone who comes in contact with ERIKS can submit feedback, including participants such as children and parents/caregivers in our programs.
2.3. How to submit feedback?
Feedback is submitted directly to the relevant department or operation. Contact information can be found on our website.
2.4 Who handles feedback?
Feedback is primarily handled within the relevant department or operation. If necessary, higher-level manager may be involved. When deemed relevant, the feedback can be handled as a complaint, as described below.
3. complaints
3.4 What is considered a complaint?
A complaint is intended to draw attention to deficiencies in our operations and the operations of our partner organizations. It may concern deviations from, or suspicions of deviations from, agreements, guidelines, and policies. For example, a complaint may involve unethical behavior in any of our operations or among our partner organizations, but it is not considered to be as severe as a whistleblowing, i.e., it is not of such a nature that the public has an interest in it being exposed and stopped (see further information on whistleblowing in section 4 below).
Incidents related to an individual employee's work environment are reported as an incident or work-related injury directly to the immediate manager.
Opinions regarding goods in our Second Hand stores are handled as feedback and submitted directly to the relevant store.
3.5 Who can file a complaint?
Anyone who comes in contact with ERIKS can make a complaint. This includes employees, volunteers, interns, partner organizations and their employees, donors, and customers. It also includes right-holders and their parents/caretakers in our programs.
3.6 How can a complaint be reported?
Complaints are reported through a form on our website (erikshjalpen.se). To enable us to act on incoming complaints, it is preferable to specify which operation or store to which the case relates. A complaint can also be reported to complaints@eriksdevelopment.org or directly to a manager or employee at ERIKS. The recipient of the complaint can then enter the information into the website form.
We also ensure that we in our Programme initiatives have easily accessible ways for children and parents to file a complaint and that our international partner organizations have their own policies and systems for handling complaints. Reporting channels should be accessible and adapted to the local context and rights holders in our work.
If a partner organization within our international programmes receives a complaint, the Regional Office can support the partner upon request. The complaint will then be reported through ERIKS complaint form.
Reporting regarding deviations from our Child Safeguarding Policy should be done promptly, if possible within 24 hours. Internationally, reporting is done according to what has been established in the partnership agreement.
3.7 Who receives the reported complaints?
Reported complaints are received by the relevant quality control group, based on the department or operation to which the case relates. There are quality control groups for different parts of the operations, including Second Hand, programme operations in Sweden, international programmes operations, and general matters relating to the organization. The groups consist of department managers and, in some cases, controllers and/or coordinators. If necessary, other functions can be involved, such as Child Protection/Safeguarding Representatives, CFO, or HR manager. If the case concerns someone in the quality control group, the next higher-level manager or relevant board or external party will be involved.
4. whistleblowing
The Swedish Act (2021:890) on the protection of persons who report misconduct ("whistleblower law") describes the rights and obligations of whistleblowers. The law is based on the EU whistleblower directive. Whistleblowers must not be hindered from reporting misconduct and must be protected against retaliation. Below is a description of how ERIKS handles whistleblowing. ERIKS HR department can provide more details on the whistleblower law if needed.
4.1 What is considered a whistleblowing?
Whistleblowing is meant to alert an organization of serious misconduct that is of such a nature that the public has an interest in it being exposed and stopped.
Whistleblowing should concern misconduct that has occurred or is most likely to occur in the organization in which the reporting person is/has been/may become active, or in another organization that the reporting person is or has been in contact with through their work. The whistleblower must have reasonable grounds to believe that the information about misconduct was true at the time of reporting in order to be covered by protection measures in relation to a whistleblower.
Whistleblower alerts may, for example, relate to:
- Unethical behavior; such as violations of our code of conduct
- Corruption and financial irregularities, such as bribery, unfair competition, money laundering, and fraud
- Crimes related to health and safety, such as workplace safety violations or offenses
- Environmental crimes; such as illegal handling of hazardous waste
- Privacy breaches; such as improper use of personal data
Deviations related to the above categories that are not deemed to be so serious that the public has an interest in it being exposed and stopped can instead be reported as complaints (see section 3 above). Information that only concerns an individual employee's own work or employment relationship is normally not covered by the whistleblower legislation and should instead be raised with the immediate manager, HR or the local trade union if there is one.
4.2 Who can report a whistleblowing matter?
A whistleblower is protected by whistleblower legislation if they, in a work-related context, have become aware of or obtained information about misconduct and report it. The whistleblower must also belong to one of the following categories:
- Employees (including temporary staff and employees of partners/contractors/suppliers)
- Job seekers
- Self-employed individuals
- Persons who are part of an organization's management or supervisory body
- Interns
- Volunteers
Persons who have belonged to any of the listed categories when they became aware of the information are also covered by protection measures in relation to a whistleblower.
In addition to the whistleblower, persons who assist the whistleblower in reporting, persons connected to the reporting person, and legal entities owned, worked for, or otherwise connected to the reporting person are also protected.
4.3 How to report whistleblowing matters?
There are four reporting channels for whistleblowing within ERIKS:
- Through a form on erikshjalpen.se
- Through email to visselblasning@erikshjalpen.se or whistleblowing@eriksdevelopment.org
- Through phone to the responsible recipient of reports
- Through a personal meeting with the responsible recipient of reports if requested via email or phone.
Form and contact information for the responsible recipients of reports can be found on erikshjalpen.se.
Whistleblowing forms guarantee anonymity if the whistleblower does not provide any personal information in the form.
Regardless of the channel you choose, your report should include the following information:
- If your case concerns a specific store, it is desirable to specify which store.
- Describe the misconduct you want to report.
- When did the misconduct occur? Is it still ongoing?
- Who are the individuals involved?
- Are there any documentation or other evidence?
- Have you taken any other actions regarding the misconduct?
- Are you available for additional questions to facilitate the investigation of the case?
- Name and contact information of the informant (optional).
Reporting regarding deviations from our Child Safeguarding Policy should be done promptly, if possible, within 24 hours. Internationally, reporting is done according to what has been established in the partnership agreement. If a partner organization within our international programmes wishes to do so, the Regional Office can support the reporting of whistleblowing cases to ERIKS.
4.4 Who are the responsible recipients of whistleblower reports?
ERIKS HR manager and a designated HR specialist are the responsible recipients of reports on misconduct. They are also the ones who receive reports through the whistleblowing form on erikshjalpen.se as well as the email address visselblasning@erikshjalpen.se and whistleblowing@eriksdevelopment.org.
If the HR manager or the designated HR specialist is directly involved in the reported misconduct, the report can also be made to the highest operational manager, ERIKS Secretary-General, or the Chairman of the Board. Contact information can be found on erikshjalpen.se and eriksdevelopment.org.
The designated recipients of reports have the mandate to handle and investigate incoming reports independently and autonomously. In order to investigate and address the misconduct, additional individuals may need to be involved, and access to any personal information will be limited to what each person needs to fulfil their duties. The person handling a whistleblower case must not unlawfully disclose information that could reveal the identity of the reporting person, or any other individual involved in the case.
5 Complaints and whistleblowing regarding partner organizations
ERIKS collaborates with local partner organizations to implement children's rights initiatives. According to ERIKS' Project Agreement, the partner organization is committing to work to prevent, detect and identify any illegal action or misuse of funds.
ERIKS accepts complaints and whistleblowing regarding local partner organizations and their employees but also encourages partners to develop their own complaint handling systems to enhance accessibility and transparency in project areas. Reporting channels should be accessible and adapted to the local context and rights holders in our work.
6. can I report anonymously?
When you report a complaint or whistleblowing matter through the form on our website, you can choose to remain anonymous. However, we encourage you to provide your name and contact information so that we can investigate the incident and address it properly, and you can receive feedback on the actions taken. Even when personal information is provided, it is handled confidentially, meaning that the information is only accessible to individuals who are authorized to access it.
7 Principles for handling cases:
When handling cases, we work according to these principles.
- Accessibility - ERIKS has easily accessible ways to report misconduct. This also includes a complaint reporting system tailored for children.
- Transparency - ERIKS strives for openness and transparency in all aspects of the organization. This increases the possibility of scrutiny and ensures that any irregularities are addressed in a secure manner.
- Accountability - ERIKS aims to have clarity in mandates and responsibilities, as well as structures and systems to trace mistakes and intentional errors. Individuals who have responsibilities within the organization should be held accountable for their actions.
- Confidentiality - The information in reported cases is only shared with individuals who are authorized to access it. Access to personal information is limited to what each person needs to fulfill their duties.
- Security and protection - ERIKS places great importance on guaranteeing the security and protection of those who report misconduct or have been subjected to any irregularities related to our operations.
- Non-retaliation - Those who raise complaints or report whistleblowing matters should not face any form of retaliation, reprisals, or negative consequences as a result of their reporting.
- Objectivity - The persons handling cases strive to handle them professionally and conduct as objective investigations as possible.
- Right to appeal - ERIKS offers the right to appeal when a case has not been handled as expected.
8. procedure for handling complaints and whistleblowing matters
Below is a description of the procedure following an incoming case. In all steps, the principles outlined in section 7 are followed.
8.1 Reception
Cases reported through the website forms are directly entered into a case management system and assigned a category for the specific type of case. The case is given a reference number. Only authorized individuals have access to the specific categories. If the case is reported verbally, the reporter and recipient can jointly fill out the form.
This specifically applies to whistleblowing matters:
In the case of verbal whistleblower reports, the recipient should document the report. This can be done through a recording if the reporter consents to it, or by creating a written document. The reporting person should be given the opportunity to review, correct, and approve the written record through their signature. A case is created in the case management system where documentation is stored.
The recipient sends confirmation that the whistleblowing matter has been received within seven days of receiving it, unless the reporting person has waived confirmation or the recipient has reason to believe that a confirmation would reveal the person's identity.
8.2 Investigation
The case is investigated by the designated recipients. Additional individuals may be involved, when necessary, but the number of individuals involved should always be kept to a minimum.
Whistleblowing matters are investigated to determine their accuracy.
All whistleblowing matters and complaints containing sensitive information, such as allegations of gross misconduct, corruption, sexual exploitation and abuse, harassment, and assault, are investigated with special discretion and protection for the affected individuals.
If it is determined that the investigation can better be handled by an external party - for example, due to conflicts of interest, credibility reasons, or the need for expertise - such a party will be engaged.
If the case involves a failure to comply with our Child Safeguarding Policy and if the case involves children, action should always be taken promptly. If necessary, ERIKS Child Protection/Safeguarding Representative may be involved in the investigation.
Serious matters are promptly reported to the Secretary General of ERIKS and/or the Executive Director of ERIKS Second Hand. They determine whether to inform the boards.
If the case is deemed to be serious enough to pose a risk of an organizational crisis, the crisis management group will be involved, and handling will be done according to the established crisis management plan.
8.3 Actions
The recipients will decide on any necessary actions based on the results of the investigation. If needed, other functions will be involved to carry out necessary actions. Even in this case, discretion is observed and personal data is protected.
If there is suspicion that a child is in danger, a report of concern should be made to Social Services in countries where this is possible. Further details can be found in the Guidelines for Child Safeguarding, appendix 2.
If the case involves a criminal offense, it should be reported to the nearest police authority. Before making a report, the immediate manager should be contacted.
The recipients will follow up to ensure that the decided actions are implemented.
8.4 Feedback
If the reporter has chosen not to remain anonymous, the recipients will ensure that the reporter receives feedback on their case, preferably on an ongoing basis throughout the process when possible.
In the case of whistleblowing, confirmation of receipt should be provided within 7 days. The actions taken and the reasons for them should be communicated to the whistleblower within 3 months if they can be reached and wish to receive feedback.
Regardless of the type of case, our goal is to provide feedback as soon as possible, but no later than within one month.
8.5 Reporting, Evaluation, Control and Deletion
All incoming cases that are deemed to be of high severity will be communicated to the management and the board. Reporting will be done in an anonymized format when appropriate.
Once a year, cases and actions will be compiled and reported to the management and, when appropriate, the board, also in an anonymized format. In conjunction with the compilation, an evaluation of the process for handling incoming cases will be conducted, and any identified improvements will be implemented.
To ensure that whistleblowing cases are properly handled by the designated recipients, a quarterly review is carried out by the Secretary General or the Executive Director, who reviews all cases received in the previous quarter and ensures that they have been handled correctly. The results of the review are reported to the Board as part of the reporting of the internal control plan.
Whistleblowing cases are deleted at the latest two years after the case is closed.
9. Appeal handling of case
If the reporter is not satisfied with the handling of a case, a new case can be logged through the same form on the website where the case reference number and the dissatisfaction can be addressed.
10. external reporting of whistleblowers
In Sweden, the government has appointed several authorities that have external reporting channels on their websites that can be used if one wants to report a whistleblowing matter to an external party. The different authorities receive different types of whistleblowing reports, see the list of their areas of responsibility here:
Internationally, the availability of external reporting channels may vary. If necessary, the relevant Regional Office can refer to the relevant party.
Erikshjälpen's Procurement Policy describes how purchasing and procurement rules should form the basis for the organization's purchases and procurements to actively contribute to achieving high quality in the business.
1. background
Erikshjälpen's purchasing and procurement rules shall form the basis for the organization's purchases and procurements to actively contribute to the achievement of high quality in the business. Purchases and procurements shall be characterized by professionalism and lead to correct deliveries and implementations at the lowest possible total cost in combination with high quality. Erikshjälpen undertakes to promote the highest ethical standards among its suppliers.
2. purpose
The purpose of this policy is to document and communicate Erikshjälpen's purchasing and procurement rules for goods and services in order to achieve efficiency in all areas of purchasing. The policy is aimed at everyone who is responsible for purchasing goods and services within the Foundation.
3. business acumen
Purchasing and procurement shall be based on a holistic approach based on this document. Buyers/procurement officers shall have good competence in the field and have a high level of integrity and respect for suppliers and consultants.
4. definitions
a. Goods
Goods means all supplies, materials, equipment and furniture, computers, IT and telecommunications equipment, computer software, office supplies,
household appliances, goods and equipment needed for the business to
functioning of the business.
b. Services
Services are those activities and functions that cannot be described as goods. A service adds value to a recipient without being a permanent physical object with its own value.
c. General services
Services such as equipment/furniture repair and maintenance, trucking, freight, janitorial, security, office rental, transportation, import, logistics services, media, advertising, health, maintenance and other similar services.
d. Consultancy services
Services requiring external technical and professional expertise beyond Erikshjälp's internal capacity, such as advice and review, feasibility studies, design, construction supervision, management and related services and technical or special studies carried out by Corporate.
5. Basic rules
The following thresholds apply to the procurement of goods and services:
- procurement must be carried out competitively for all service contracts above four price base amounts*.
- procurement shall be carried out on a competitive basis for all supply contracts above two price base amounts*.
*) For 2022, the price base amount is SEK 48,300.
Rules concerning the invitation to tender, tender evaluation and procurement decisions referred to in points 1 and 2 above.
a. Complete and clear tender documentation in the form of technical specifications/mission statement and commercial conditions should be included in the tender request. It is important that the specifications are neutral and if reference to a particular brand has to be made, "or equivalent" should be added.
b. The evaluation of tenders shall take into account only the criteria set out in the invitation to tender. The tender considered most advantageous in the light of all these criteria shall be accepted.
c. Tenders must not be invited solely for reasons of comparison. The person invited to submit a tender must also be able to expect to be considered as a supplier.
d. The invitation to tender must be sent to at least three parties, or advertised.
e. The composition of the group of tenderers should not always be the same but
varied from time to time.
f. The successful tenderer shall be informed in writing as soon as possible. However, at the latest within the period during which the tender is binding on the tenderer. Tenderers whose tenders have not been accepted must be notified as soon as possible. Erikshjälpen does not need to give reasons to the tenderers who are rejected.
g. It can be considered reasonable that the requirements must be adapted to local conditions and local legislation in this area. However, procurement must always be carried out on a commercial basis.
A simplified tendering procedure can be carried out through a written price comparison of at least three tenders if the value of the procurement is between one and two price base amounts. If three offers are not provided, a justification for the deviation should be documented, as well as the basis for the choice of offer in the individual case. Orders exceeding two price base amounts must be covered by contracts signed by both parties.
6. guidelines
The following aspects should be taken into account when purchasing goods and services.
a. Ethics
Erikshjälpen's officials, employees or agents must neither request nor accept gratuities, favors or anything of monetary value from suppliers or potential suppliers. If this is breached, disciplinary action will be taken against the persons concerned. Erikshjälpen upholds honesty, integrity and fairness in all aspects of its business, and expects the same in its relationships with its suppliers. Erikshjälpen is committed to promoting the highest ethical standards among its suppliers. Our staff, especially those involved in any phase of procurement, must declare all affiliations with suppliers and must not disclose confidential information about a project's requirements or deprive other bidders of such information that puts one bidder or group of bidders in a more favorable position over other bidders. This includes disclosing the other bidders' prices, terms and conditions, etc. Failure to declare affiliations with suppliers shall be considered a conflict of interest. The offer or acceptance of any form of bribe, monetary or otherwise, is unacceptable and subject to disciplinary action. In addition, staff should not accept personal commissions, gratuities or gifts from suppliers.
b. Conflict of interest
Erikshjälpen must avoid situations that could give rise to conflicts of interest for employees, officials, or representatives, or their immediate family members. Suppliers must disclose whether they have family members or relatives who are employed by Erikshjälpen. If it turns out that a bidder has a hidden conflict of interest with Erikshjälpen, or with a competing bidder, that bidder shall be disqualified from participating in a bidding process.
c. Fraud and corruption
The contracting authority shall reject any proposal submitted by tenderers and, where appropriate, terminate the contract if it is established that they have participated in corrupt, fraudulent, collusive or coercive practices:
- Corrupt practices mean offering, giving, receiving or soliciting, directly or indirectly, anything of value to influence the effect of the contracting entity in the procurement process or contract performance.
- Fraudulent practices are acts, omissions or misrepresentations that intentionally or recklessly mislead or attempt to mislead the contracting entity in the procurement process or contract performance, in order to avoid an obligation while obtaining financial gain or other advantage.
- Collusion is a secret agreement between two or more bidders aimed at artificially altering the results of the tender procedure in order to obtain a financial or other advantage.
- Coercive practices impair or prejudice or threaten to impair or prejudice, directly or indirectly, any participant in the tender procedure in order to influence that participant's activity or to affect the performance of a contract.
To avoid corruption in procurement , the principles and
approach described in Erikshjälpen's anti-corruption policy shall apply. See section
three in our anti-corruption policy.
d. Principles governing the award of contracts
Responsibility for procurement, including the award and implementation of contracts, rests with the procuring entity. Erikshjälpen has an obligation to ensure that funds entrusted by donors are used appropriately with regard to economy and efficiency, and without regard to political or non-economic influences. Erikshjälpen's procurement should generally be guided by:
- the quality of goods, works and services
- Efficiency and economy;
- Gender equality and open competition;
- Transparency of the process and adequate documentation;
- Highest ethical standards in all procurement activities.
Contracts should only be concluded with suppliers that have the potential ability to meet the terms of a proposed contract. Consideration shall be given to such matters as the supplier's values, record of past performance, its financial and technical resources, and the availability of other critical issues. A contract shall be entered into with the supplier whose offer is the most advantageous to Erikshjälpen, taking into account factors such as price, quality, delivery time, payment terms, etc.
All deliveries and transportation of goods should be accompanied by a consignment note signed by the persons concerned. The consignee should immediately return a copy to the consignor.
e. Environmental and rights aspects
Erikshjälpen shall ensure that the requirements for procurement correspond to environmentally sustainable development in accordance with Erikshjälpen's environmental policy. An important part of the purchasing work is therefore to take into account the environmental impact when choosing suppliers and set relevant environmental requirements, so that negative advocacy on the environment is reduced. In this work, the assessment shall be based on a scoring system where the highest score is given if the supplier has an externally audited environmental certification such as ISO, EMAS or similar. The level below this is if the supplier has some form of environmental program but this is not externally audited. A further level below is if there is only an environmental policy. The lowest level is if there is no organized environmental work and no document on the supplier's environmental work.
When choosing a product, Erikshjälpen shall also look at the product's documented environmental performance and make an informed choice. Erikshjälpen shall strive to purchase as many environmentally certified products and services as possible, with relevant ecolabels for the relevant product category. When purchasing goods, these should preferably be labeled with one or more of the following labels:
Electronics: TCO, EPEAT, Energystar, Nordic Ecolabel and EU Ecolabel.
Cleaning products: Good Environmental Choice and the Nordic Swan.
Food products: KRAV-labeled, Fairtrade, MSC and organic.
Promotional products: Fairtrade, FSC, KRAV-labeled and organic.
Erikshjälpen shall also ensure that the requirements for the selection of suppliers of goods and services take into account the fundamental human rights as expressed in the ILO's core conventions. Among other things, the following rules of conduct apply to our suppliers:
- All employment shall be voluntary with the supplier.
- Labor and employment laws must be respected.
- Compensation laws and existing collective agreements must be respected.
- A humane treatment of all employees is a basic requirement.
- Discrimination must not occur in employment decisions.
- Agreed and statutory safety rules must be followed.
- Security and crisis contingency plans must be in place.
- The supplier's employees must be informed of their rights.
- The supplier shall provide a safe and good working environment for its employees.
f. Prohibition of child labor
The contracting entity must ensure that tenderers do not use child labor and that fundamental social rights and working conditions are respected. The tender procedure must include a clause that does not allow any child labor.
g. Quality
The buyer / procurer must always be clear and present Erikshjälp's specifications to suppliers and only use the suppliers that meet the organization's requirements, needs and expectations. The quality of delivered products and services must be ensured through continuous Monitoring and evaluation.
h. procurement of second-hand goods
Erikshjälpen can buy used goods whenever possible. The choice must be made with regard to the environment and sustainability and when it is appropriate and can be combined with sufficient functionality and quality.
i. Competitive opportunities
Competitive opportunities shall be actively sought and utilized. Erikshjälpen's purchasing volume shall be used to achieve the lowest possible cost by coordinating purchases and thus reducing the price level.
All procurement shall be carried out in such a way as to ensure open and free competition. Tenders and tenderers shall be treated objectively so that competition on equal terms is achieved. The purchase of supplies, works and services shall be based on a clear and accurate description of the technical requirements of the material, product or service to be procured. Such a description shall not, in competitive procurement, contain features that unduly restrict competition.
j. Adaptation of procurement rules
If institutional donors contributing to a particular operation (e.g. Sida, SMC, EU) have specific procurement rules that are more demanding than those of Erikshjälp, these rules will be applied to this specific operation.
Erikshjälpen's Code of Conduct Policy governs that Erikshjälpen's vision and values are reflected in all work and conduct, both inside and outside the organization. Adopted by Erikshjälpen's board 2013-10-01.
1. Introduction
Working at Erikshjälpen entails a great responsibility, not only in the implementation of the work, but also in how we act. Erikshjälpen's vision and values should be reflected in all our work and conduct, both inside and outside the organization. This means that it is very important that you contribute to maintaining the good reputation of Erikshjälpen, in your work with partner organisations, in contact with authorities and with people in general - both in Sweden and abroad. These guidelines must be followed by everyone who represents Erikshjälpen as staff, board members and anyone hired as an expert or consultant.
2. transparency
Decisions must be open and clear. Everything you do in your work must be transparent and verifiable for colleagues and others that Erikshjälpen chooses to involve in the work.
3. respect
You have a responsibility to treat all people with respect. You must have an understanding of the opinions and views of others. When working to promote children's rights and the vision and values of Erikshjälp in a context that is contrary to these values, it is important to act thoughtfully and with sensitivity.
4. No abuse of your position of power
Development aid and assistance does not only involve the transfer of financial resources and knowledge, it often entails an aspect of power. In your work, it is therefore likely that you will come into contact with people who are or who perceive themselves to be in a position of dependence on you. These may be people in the partner organization or people in the target group, or other people within Erikshjälpen. You must never abuse your position of power. In addition, you must not use your position of power to give other people advantages that they would not normally have. Your behaviour and relationships with the partner organization and other people must not be such that people think you are demanding or expecting favours or benefits.
5. non-discrimination
You must not discriminate against any individual or group, regardless of gender, age, ethnicity, religion, sexual orientation, political beliefs or disability, either at Erikshjälpen, partner organisations or people in general. It is important that you actively uphold this obligation within the framework of the partnership, as projects and activities should strive to enable the above-mentioned groups or persons to participate.
6. no sexual abuse or harassment
All forms of sexual abuse are prohibited, as well as all forms of sexual contact between adults and children, i.e. persons under the age of 18. The purchase of sexual services is strictly prohibited. It is forbidden to use technical equipment (computers, etc.) provided by Erikshjälpen to view or distribute pornographic material. No employee or person with whom you come into contact may in any way be subjected to sexual harassment, either physically or mentally. Sexual harassment refers to unwelcome conduct based on sex or unwelcome conduct of a sexual nature that violates a person's privacy. You have an obligation to know and follow Erikshjälpen's Child Protection Policy - Safe Children.
7. non-corruption
Corruption means misusing the resources of an organization/company/authority for personal gain. You must not contribute to corruption in any way, for example by giving or receiving bribes, either in the form of money or other benefits in order to give you advantages over others. Erikshjälpen's anti-corruption policy and action plan has zero tolerance for corruption. The action plan states who at Erikshjälpen you should contact if you suspect irregularities.
8. Alcohol and drugs
When working (abroad and in Sweden), alcohol consumption is only allowed in exceptional circumstances, such as official dinners and similar events. On these occasions, it is extremely important to consume alcohol in moderation. During your free time during an official assignment, you should also be restrained in your alcohol consumption as you are a representative of Erikshjälpen. Erikshjälpen never offers alcohol. Alcohol consumption is completely prohibited when driving and as a passenger you should always react if you suspect that the driver is intoxicated. All forms of involvement in, possession or consumption of drugs are prohibited, unless they are prescription drugs for personal use.
9. Knowledge of this Code of Conduct
Everyone working for Erikshjälpen, all staff, board members and people hired as experts or consultants, must be made familiar with this Code of Conduct. As one of these persons, you are obliged to know and follow these guidelines.
10. Monitoring
This Code of Conduct is a governing document adopted by the Board of Erikshjälpen. As of 2013-10-01, it must be signed by everyone engaged in assignments for Erikshjälpen, all staff, board and those working as experts or consultants. If you are suspected of violating the code of conduct, you must receive a written warning and the opportunity to respond to the allegations. Repeated or deliberate breach of the Code of Conduct may lead to termination of employment/assignment. Any dismissal will be submitted to the Board for a final decision on the matter. If a failure to comply with the rules is also a breach of Swedish law, a police report may be filed.
