Temporary Fundraising Coordinator with a focus on administration

About Erikshjälpen

Erikshjälpen is a child rights organisation a non-profit second-hand business. Together, we share a common vision: a changed world where children's dreams come true.

We work to combat poverty and vulnerability by promoting children's rights in 16 countries. In Sweden, children's rights work is mainly carried out through Erikshjälpen Framtidsverkstad, in close collaboration with our second-hand stores. In total, we operate around 50 Erikshjälpen Second Hand in Sweden and Norway. One of Erikshjälpen Second Hand's missions is to generate as much surplus possible for the children's rights organization Erikshjälpen.

Description of the project

The Donor Relations Unit is part of the Communications and Fundraising Department. The department’s mission is to communicate Erikshjälpen’s work for children’s rights and raise funds for our various interventions the countries where we operate. As a member of the Donor Relations team, you will work alongside several other dedicated colleagues who collectively manage the administration of donations, donor contacts, and donor care as part of our loyalty program.

Work tasks

Examples of your responsibilities:

• primary responsibility for our regular donors, such as Sponsors and Monthly Donor
• donor management related to both existing and newly recruited regular donors
• planning and managing feedback from regular donors
• Donor services via email and phone
• involved in fundraising campaigns
• other administrative tasks within the unit and the department
• You will also help develop the department's procedures and processes.

Who are we looking for?

You have

• proficiency in Microsoft Office
• experience with customer/donor service, a customer loyalty program, or similar
• experience working with CRM or customer management systems
• good written and spoken skills in Swedish and English
• experience working in the nonprofit sector/civil society.

You are

• a person who enjoys administrative tasks
• meticulous and able to create structure, order, and organization
• committed, service-oriented, and comfortable interacting with donors and customers
• positive, responsible, and self-motivated.

You

• shares our core values, which are based on three basic principles: the UN Convention on the Rights of the Child, the spirit of Erik and a Christian view of humanity.

We offer you

As an employee at Erikshjälpen, you’ll be part of an organization where you’ll work alongside dedicated colleagues around the world to promote children’s rights. We’re committed to ensuring our employees have a healthy work-life balance and offer a wellness allowance of 2,000 Swedish kronor (SEK) year.

As an employee, you are covered by the collective agreement for civil servants in civil society, between FREMIA and Unionen. As an employee with us, you have the opportunity to make a difference—for a future where children's dreams come true.

We welcome applicants with different experiences and backgrounds and value diversity in all its forms.

Terms and conditions

Employment type: Temporary position (8 months)

Scope of work: 100%.

Start date: To be agreed upon; it is preferable to start during the summer for training

Location: Head office in Huskvarna, with the option of some remote work

Apply for the position by April 19. Include your resume and cover letter with your application.

We are reviewing applications on an ongoing basis, so please don’t delay in submitting your application, as the position may be filled before the application deadline.

We kindly decline any contact with advertisers and recruitment agencies.

Contact us

If you would like to learn more about the position, please feel free to contact Unit Manager Helena Häggqvist at helena.haggqvist@erikshjalpen.se.