Supervisor for our store in Västra Frölunda

Erikshjälpen is a child rights organisation a non-profit second-hand business. Together, we share a common vision: a changed world where children's dreams come true.

We work to combat poverty and vulnerability by promoting children's rights in 16 countries. In Sweden, children's rights work is mainly carried out through Erikshjälpen Framtidsverkstad, in close collaboration with our second-hand stores. In total, we operate around 50 Erikshjälpen Second Hand in Sweden and Norway. One of Erikshjälpen Second Hand's missions is to generate as much surplus possible for the children's rights organization Erikshjälpen.

Description of the project

The store currently has a store manager, three supervisors, and a number of dedicated store associates. As a supervisor, you are an operational leader who strives to optimize productivity, efficiency, and quality. You will play a key role in helping the store achieve its established goals, including our profit targets, social goals, and environmental goals.

No two days are alike. As a supervisor, we expect you to take the initiative when needed and enjoy a varied workload.

Examples of work tasks:

• You will oversee day-to-day operations, with a focus on production workflow, sales, and store operations.
• You will sort and appraise incoming donations. The work can be physically demanding, so it’s helpful if you thrive in a fast-paced environment.
• You will provide orientation to new employees and guide them in learning their job responsibilities.
• We are planning follow-ups with our partners.
• You are responsible for ensuring that the store is well-stocked and provides a great customer experience. You will be in charge of the store on certain evenings and weekends.
• You will report to the Head of Operations.

Qualifications

You have

• management training or relevant work experience in management.
• Experience working in a store, preferably in retail and sales.

You

• You are confident and clear in your leadership role. You lead with a holistic perspective and are committed to driving the organization forward.
• is strategic. Sees the big picture, can prioritize, analyze, establish a structure, and create procedures.
• is performance-oriented. Takes a proactive approach with a focus on sales and logistics to achieve measurable results.
• is loyal. Shows a positive attitude toward your work and the organization.
• shares our core values, which are based on three basic principles: the UN Convention on the Rights of the Child, the spirit of Erik and a Christian view of humanity.

It would be an advantage if

• You have experience or in-depth knowledge of appraising secondhand goods.

We offer you

As an employee at Erikshjälpen, you get to work in an organization where you, together with a committed team and colleagues all over the world, work to promote children's rights in Sweden and in the world.

We are committed to ensuring that our employees have a good work-life balance and offer our employees a wellness allowance of Swedish kronor (SEK) 2000 per year.

As an employee, you are covered by the collective agreement for non-profit organizations between FREMIA and the Swedish Commercial Employees' Union.

As an employee with us, you have the opportunity to make a difference—for the children. And the world they dream of.

We welcome applicants with different experiences and backgrounds and value diversity in all its forms.

Terms and conditions

Type of employment: Permanent position, with a six-month probationary period

Scope of work: 100%.

Start date: Immediately or as agreed

Number of seats: 1

Location: Västra Frölunda

Application deadline: April 12, 2026

Please note that we are reviewing applications on an ongoing basis, so please submit your application as soon as possible, as the position may be filled before the application deadline.

We kindly decline any contact with advertisers and recruitment agencies.

Contact us

If you would like to learn more about the position, please feel free to contact the Operations Manager, Anna Olsson,at anna.olsson@erikshjalpen.se